It’s Not About The Seat, It Really Is All "About The Economy, Stupid!"

Virgin Rail has made huge profits – another £53.7m last year alone for it’s tax exile owner – whilst earning itself an unbroken record at the top of the league tables as the rail operator with the highest rates of complaints from dissatisfied customers. Lack of available seats, regular overcrowding, confusing ticket tariffs, a reservation system not fit for purpose, regular overcrowding on all it’s routes -especially on the first off-peak trains out of Kings Cross and Euston and, that’s before we even get to the delays, staff shortages and risks with passenger-safety.

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