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Samsung recalls Galaxy Note 7 over reports of fires

See Samsung's new Galaxy Note 7

Samsung is recalling millions of new Galaxy Note 7 smartphones worldwide after reports of a inclination throwing glow while charging.

The large remember of one of Samsung’s flagship inclination is an annoying reversal for a world’s biggest offered smartphone maker. The Note 7 was unveiled only a month ago, and large opposition Apple (AAPL, Tech30) is approaching to show off a new smartphone subsequent week.

Samsung (SSNLF) pronounced Friday it had found a problem with a battery in some of a phones and was crude sales. In a entrance weeks it will offer business a new product for giveaway to reinstate all 2.5 million Galaxy Note 7s that have been sold.

South Korean news group Yonhap had formerly reported that there have been 5 claims around a universe of Note 7s throwing glow while charging. Unverified photos posted on amicable media showed charred devices.

galaxy note 7 recall

Related: The Samsung Galaxy Note 7, a phone we can clear with your eyes

Samsung, a hulk South Korean company, pronounced it had been alerted to 35 claims of inadequate phones worldwide. It pronounced it had so distant found 24 inclination with problems for each million sold.

The preparations to remember a phones are approaching to take about dual weeks. At a news conference, association executives declined to criticism on accurately how most replacing all a inclination would cost.

“It is a large volume that is heartbreaking,” pronounced Koh Dong-jin, boss of Samsung’s mobile communications business.

samsung Koh Dong-jin
Koh Dong-jin, boss of Samsung’s mobile communications business, bows during a press conference

Samsung shares fell Thursday on reports of problems with a Galaxy Note 7 battery though sealed 0.6% aloft Friday before a remember was confirmed.

Samsung had a biggest share of a tellurian smartphone marketplace in a 3 months to Jun 30, according to investigate organisation IDC. The South Korean association had 22%, forward of Apple’s 12%.

Samsung benefited from a recognition of a Galaxy S7, IDC said, and a Galaxy Note 7 was approaching to keep that movement going into a second half of a year.

The phone was good perceived by reviewers, sketch courtesy for several singular facilities such as an iris scanner, that allows users to clear a phone with their eyes.

— Felicia Wong and Hope King contributed reporting.

Article source: http://money.cnn.com/2016/09/02/technology/samsung-galaxy-note-7-recall/index.html