Octopus Energy gave ‘cheaper bills, flowers and an electric blanket’ to grieving customer

Ocotpus Energy has an energy efficiency scheme which offers electric blankets to customers who respond to an online tool asking a series of questions about their financial situation. Last year, the firm gave away 7,000 electric blankets, prioritising those who are struggling the most.

Rebecca Dibb-Simkin, chief product and marketing officer at Octopus Energy Group, said: “Octopus is determined to do all we can to help customers through the crisis. We’ve subsidised prices by over £100million, created the OctoAssist fund that’s directly helped over 50,000 customers with real cash assistance and helped 250,000 customers through our Winter Workout.

“We started sending electric blankets out to customers who qualified under our financial assessment scheme after one of our scientists highlighted the energy efficiency of ‘heating the human not the home’ – especially for those with limited mobility.

“This analysis proves just how much difference it makes – with savings of £300 this is perhaps the single biggest thing many people can do to stay warm affordably in these tough times.

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Article source: https://www.express.co.uk/news/science/1705826/octopus-energy-cheaper-bills-electric-blank-octo-assist