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Energy bill horror: Renters ‘at mercy of landlords’ as 585,000 households risk losing £400

  • August 05, 2022

Myron Jobson, Senior Personal Finance Analyst at interactive investor, said: “The payment of the energy bill grant will be seamless for consumers who pay their energy bills via direct debit and those with ‘smart’ prepayment devices.

“They will see an automatic deduction off those bills.

“However, it will be a bit of a faff for those with older “non-smart” prepayment devices.

“This cohort will not get this money automatically. Instead, they will receive an energy bill discount voucher in the first week of each month, via text, email or in the post.

“They then would have to redeem these in person at their usual top-up point, such as a local Post Office or a shop which offers PayPoint or Payzone.”

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