The 2 Words You Never, Ever Want To Say To An Angry Person
“It’s, frankly, manipulative. … You’re actually decreasing that elevation,” Martin said. “So speaking in that more gentle voice, staying calm yourself, finding ways to ultimately, if they’re venting, [offer] some minimal encouragers to let them get through that.”
Article source: https://www.huffingtonpost.co.uk/entry/calm-down-angry-person_uk_69f47a5be4b0db8899bc5d1a